Media
For media: written answers
We answer media enquiries in writing. Email register@pndr.au and say you are a reporter. These are our standing answers.
Isn't this publishing untested allegations as if they were findings?
PNDR publishes notices, not findings. Every entry states on its face that it is a notice lodged by a party to a dispute, sworn by statutory declaration and accompanied by a supporting document, and that it has not been determined by any court or by VCAT. Every entry carries a status as at a date, and every owners corporation named has a free right of reply published alongside the notice. PNDR does not investigate, verify or endorse the contents of any notice, and says so on every page.
Where is the due process for the owners corporation?
PNDR is not a decision-making body, holds no hearings and makes no determinations. It is a place where a party to a dispute can publish their own sworn record. The owners corporation is told before a notice becomes searchable, has fourteen days to reply free of charge, and its reply is published with the notice from the first day. A complaints mechanism is reachable from every page, and PNDR acts on a written complaint within seven days.
Will you charge to remove a notice?
PNDR charges no fee to remove, amend, downgrade, delay or suppress a notice, and offers no paid way to change what a notice shows. A notice's status changes for one of three reasons: the lodger records a change, a complaint or court order requires action, or PNDR's published terms require it. The complaints mechanism is free and reachable from every page.
Don't you profit from other people's disputes?
During the Victorian launch period, lodging a notice is free. Searching is free. Replying is free. Removing or correcting your own notice is free. Any change to lodging fees will be announced on this page in advance. PNDR does not pay anyone to lodge a notice, does not draft notices for lodgers, and accepts no payment from any party to publish, promote, suppress or reorder a notice. Every notice must meet the same requirements, a statutory declaration and a supporting document, whoever lodges it. Businesses will be able to subscribe to be told when a notice is lodged on a building they nominate. Prices will be published when subscriptions open.
Who appointed you?
No one appointed PNDR, and PNDR has never claimed otherwise. It is a private service operated by Veridex Pty Ltd that lets a party to a dispute publish their own sworn account, and lets anyone search what has been lodged. The people who decide what appears are the parties themselves: PNDR writes no notices, sources no notices from any other record, and takes no side in any dispute. Whether the service is useful is for the people who use it to decide, including owners corporations, which can reply free of charge.
Doesn't a public record of this already exist?
PNDR holds nothing that any other record holds. It publishes only what a party to a dispute lodges with it directly, under statutory declaration, with a supporting document. It does not copy, index or republish tribunal decisions, court files, council orders, security of payment determinations or any other register. A sworn notice lodged by the party to a dispute exists nowhere else. If a Victorian owners corporation information facility is built and made public, PNDR will point people to it. The two hold different things.
Is Strata Sales Watcher aimed at committees and managers?
No. It serves them as much as any buyer. Not every committee knows what has to go on a certificate; PNDR puts the lodged record in front of committee members before a sale proceeds, so they can consider it and make an informed judgement. Managers are not always given every piece of information; when a matter is lodged, they can reconcile it against their own records before the certificate goes out, and go into it with the fullest picture available.
In a small building, doesn't a notice identify a person?
PNDR does not name individuals in its own voice and does not publish home addresses or personal contact details. A notice is about a building, an owners corporation or a business, and a reviewer holds any notice aimed at a private individual.
Next step
Have a dispute with or about an owners corporation? Register your matter and a person will contact you within two business days. Want to know if a notice is lodged on a building? Watch it, free.